Privacy Policy

Effective Date: 10/30/2025

At Med X Luxury Auto Spa, discretion, professionalism, and trust are part of the luxury experience we provide. We are committed to protecting your personal information with the same level of care and attention we give to every vehicle we service.

This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or book our mobile detailing services.

1. Information We Collect

To deliver a seamless and personalized experience, we may collect:

Personal Information

Full name
Phone number
Email address
Service location
Vehicle year, make, and model

Payment Information
All online payments are processed securely through trusted third-party providers (such as Wix Payments, Square, or Stripe).
Med X Luxury Auto Spa does not store full credit card details on our systems.

Website Analytics Data

To enhance performance and user experience, we may collect:

IP address
Browser type
Pages visited
Time spent on site

This data is used strictly for operational improvement.

2. How Your Information Is Used

Your information allows us to deliver a premium, efficient experience. We may use your information to:

Schedule and confirm appointments
Provide detailing and ceramic coating services
Respond to inquiries promptly
Process secure payments
Improve our website and customer experience

We do not sell, rent, or distribute your personal information.

3. Confidentiality & Limited Sharing

Your privacy matters. Information is only shared when necessary with:

Secure payment processors
Our website hosting provider (Wix)
Essential business service providers

All third parties are expected to uphold strict confidentiality standards.

4. Data Protection & Security

Med X Luxury Auto Spa implements appropriate security measures designed to protect your personal information. While no digital system is completely immune to risk, we take reasonable steps to safeguard your data.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience and gather analytics insights. You may adjust your browser settings to disable cookies if desired.

6. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request removal of your data

Requests can be submitted using the contact information below.

7. Contact Information

For privacy-related inquiries:

Med X Luxury Auto Spa
Winston-Salem, North Carolina
Phone: 336-283-6763
Email: MedXLuxuryAutoSpa@gmail.com

8. Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in business practices or legal requirements. Updates will be posted here with a revised effective date.